Before the coronavirus pandemic, NearForm, an enterprise software company headquartered in the tiny southeastern Irish seaside town of Tramore, helped some of the most recognizable brands in the world—from Uber to Condé Nast—make quick digital transformations.
When COVID-19 hit and the Irish government needed a technology company with a reputation for being quick and nimble to build a contact tracing app in March, NearForm jumped at the chance to help.
The company’s software engineers, who were all used to working remotely even before the pandemic, created COVID Tracker, a decentralized app that keeps users anonymous but alerts them if they’ve crossed paths with someone who has tested positive for coronavirus in the past two weeks. With a 35% adoption rate, it has been such a success story in Ireland that versions are now being used in four U.S. states, with many more expressing interest.
“From getting back to life as we would like it to be, we have to get the transmission rates down so we can control and ultimately quash the virus. That’s our primary aim,” Larry Breen, NearForm’s chief commercial officer told Fortune. “The sooner we reduce those numbers, we get to open up our economies, our businesses, shops, and sports.”
In the past month, Pennsylvania, Delaware, New Jersey, and New York launched COVID Alert apps built in partnership with NearForm. The entire process, from building to deploying the app for each new government client, takes less than 30 days, according to the company.
It’s also relatively cost effective, which has caught the attention of other state governments, according to Breen. New York’s app cost $700,000 to build and deploy. By comparison, the German government spent $22.5 million to fund the development of its own contact tracing app, the Associated Press reported.
How contact tracing apps work
Those keys, which are randomly generated numbers, are stored in a national server by the Association of Public Health Laboratories. If someone using the New York app reports he tested positive for coronavirus, anyone running the app who was near him recently will receive an alert with guidance to quarantine and get tested. NearForm said each anonymous key deletes itself after 14 days as an added layer of privacy protection.
Each state has had a patchwork of regulations, from reopening timelines to mask mandates, but the technology the app is built on seeks to make contact tracing apps interoperable across state lines.
In April, Google and Apple formed a rare partnership to create an open source API for exposure notifications, allowing companies such as NearForm to build apps using the API that don’t track a person’s movements, but are effective when it comes to breaking the chains of transmission.
Since NearForm’s app runs on the Gapple API, that means it can work with any other app built using the same code, even if a competing company makes it.
“The actual open source code sits underneath [the app] and the reports and findings and makes it publicly available,” Breen said. “Anybody with concerns is free to look.”
While NearForm initially focused on creating a centralized app, Breen said it pivoted to a decentralized approach using the tech giants’ API so the company could ensure its app would have the most profound impact on public health.
Can NearForm’s success abroad be replicated in the U.S.?
“Citizen adoption is one of the biggest barriers. There’s this trepidation of, ‘Am I giving away data?’” Breen said. “The more we can get consistent messaging out there about how this can affect change and save lives and start moving the country or the state back to some level of normality and take away the confusion, we can get people to more actively engage.”
“By utilizing this technology, we can quickly notify more people who have been exposed to COVID-19. This innovative solution enhances our COVID-19 response and gives residents another tool to stay calm, stay alert, and stay safe all in the palm of their hands,” Pennsylvania Department of Health Secretary Dr. Rachel Levine told Fortune. “This is a simple, secure way that each and every one of us can unite together to help protect our communities from COVID-19.”