Every profession has its essential set of tools, and for people who work on IT helpdesks, there is nothing more vital than the ticketing solution. As the old saying goes: “If it’s not in the ticket, then it didn’t happen.”
And this brings us to April’s two-part poll question:
- The first part of the question is: which IT helpdesk ticketing solution do you use?
You Could Win
By participating in the April poll, you’ll be automatically entered for a chance to win one of two $25 Amazon gift cards (and yes, we will put that promise in our ticketing solution so you can be 100% sure of it!).
In early May, we’ll look at the answers and announce the winners. Thank you in advance for participating!