Company / Organization
Bike Works Seattle
ESSENTIAL JOB FUNCTIONS:1.) Provide mechanical support in bike shop:• Diagnose and process bikes dropped off for service at shop• Perform bicycle repair, maintenance, and walk-in services on customerbicycles as needed• Adhere to service writing process, seeking to provide value to customerthrough repair instructions written for mechanic staff
2.) Deliver professional, accessible, and helpful customer service to a diversecustomer base:• Assist customers in purchasing a bike, helping them find the size and stylethey need within their price range• Help customers choose bike parts and accessories to purchase• Operate point of sale software and cash register• Act as public face of Bike Works, providing general information about ourorganization and program offerings3.) Manage retail shop inventory of new bike parts and accessories:• Receive, unpack, price, and sort shipments of parts and accessories for thebike shop• Create and maintain sales displays for bikes, parts, and accessories, keepingample stock displayed• Perform periodic physical inventory counts
4.) Support daily bike shop operations• Open and close bike shop• Answer phone calls and respond to voice messages• Maintain a clean and organized work environment• Assist with processing donated bikes, parts, and accessories as needed• Assist with the recycling of bicycle bi-products and shop materials as needed• Assist with inventory upkeep• Work to create and maintain an environment in our bike shop where youthand adults feel safe, supported, and respected
QUALIFICATIONS:• Ability to provide quality, timely repair services to a wide variety of bicycles• Excellent customer service skills• Self-directed, energetic, flexible and personable• Must be able to work independently and as part of a team• Strong interpersonal skills and a friendly outgoing attitude with a desire to workwith the public• Ability to multi-task in a fast paced environment• Experience with, and understanding of, diverse South Seattle communities• Commitment to environmental stewardship, social justice, and youthdevelopment.• Passion for the mission, vision, and values of Bike Works.
COMPENSATION:Hourly pay range $21 – 23 DOE; this position is eligible for overtime pay.
CONDITIONS OF EMPLOYMENT:Bike Works is an Equal Opportunity Employer committed to assembling a diverse and talented staff. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, Bike Works does not discriminate on the basis of race, color, creed, religion, national origin, sex, disability, age, veteran status, sexual orientation, gender identity or expression, or marital status. Candidates of color are strongly encouraged to apply.
WHO WE ARE:• collaborative team players• passionate educators• bike riders, bike mechanics• social justice activists• energetic and hard workers who manage time and risk• self-starters with growth mindsets• personable and humorous
How to Apply
Email your resume, cover letter, and contact information for three references to [email protected] This position is open until filled.